Careers at Lean Industries

Lean Industries builds the software that banks, processors and acquirers use to resolve payment disputes: a credit card chargeback in Europe, an ACH claim in North America, a debit card dispute in South America. The team is small, the clients are large, and the work is specific.

Who works here

Business analysts who ran dispute desks. Visual developers who configure each client's workflows, starting from Standard Workflows. Core developers who maintain the dispute management engine and the network connections. A QA function that tests systems handling regulated money movement. A production team that supports clients live on the platform.

What the work is like

• You learn the dispute domain from people who have run it: network rules, Reg E and Reg Z, and how a case moves from a cardholder's call to a chargeback filed with Visa or Mastercard.
• You work on one product with twenty years of accumulated logic, deployed at institutions that process disputes at scale.
• Offices in Markham, Ontario and Dayton, Ohio, with remote roles.
• A Jonas Software company, with the stability that brings.