Productivity & Efficiency • Cost Reduction • Improved Customer Satisfaction Why Lean?

At Lean Industries, we help financial services organizations modernize and simplify dispute processing. With rising dispute volumes, evolving compliance demands, and increasing customer expectations, traditional systems simply cannot keep up. To solve these challenges, we have created AdjustmentHub and NetworkHub – solutions designed to automate and modernize dispute processing and deliver real, measurable results.

Increase productivity

Consolidate your dispute operations into a single workflow. Our solutions eliminate manual work and unnecessary steps, bringing automation to the center of your dispute process – helping your team work smarter, not harder.

Reduce costs

Lean solution drives down operating costs by increasing automation, reducing error rates, and supporting a fully paperless environment.

Enhance customer satisfaction

Provide seamless support across all customer touchpoints – mobile, online, call centers, and branches. With faster resolutions and consistent communication, customer trust and loyalty grow.

Key Business Outcomes

Better Customer Experience
- Timely case intake and faster resolution
- Omni-channel support and mobile/web-based self-service
- Unified agent view regardless of dispute type or channel
Increased Productivity
- Straight-through processing for low complexity claims
- Automated logic and timers reduce manual effort
- Dramatic reduction in dispute handling time
Improved financial efficiency
- Reduced staffing, training, and legacy system maintenance costs
- Lower per-claim handling costs
- Fewer manual errors and better recovery on fraud and consumer claims
Reduced Write-offs
- Increased success in recovering funds for low-amount card-not-present transactions
- Automated processing of previously written-off claims
- Lower reliance on discretionary refunds thanks to more precise automation
Lower Compliance Risk
- Built-in compliance for regulatory timelines
- Automated triggers for credit issue and correspondence with cardholder
- Network level handling of rules and updates managed by Lean, not your IT team

Who We Serve

Lean Industries partners with leading organizations across the financial services ecosystem to modernize and streamline dispute resolution.

Our clients include:

Top national and regional banks seeking scalable, compliant fraud and dispute operations
Credit unions and member-focused institutions delivering seamless customer experiences
Global and regional processors managing chargebacks and merchant claims at scale
Acquiring banks, networks, and gateways optimizing dispute intake, routing, and response

Whether you are issuing cards, or acquiring transactions, our platforms—AdjustmentHub and NetworkHub—are built to reduce complexity, cut costs, and enhance service delivery from end to end.