Focused, Passionate Expertise Our Company

Lean Industries is exclusively focused on solving challenges in disputed transactions, both consumer-initiated and acquirer-related, across card and non-card payments, covering fraud and non-fraud cases alike. Automation is at the heart of everything we do, making disputes faster, smarter, and more efficient. This is our sole focus, and we bring unmatched expertise and passion to every client we serve.

Who we are

We are specialists in payment disputes resolution, partnering with financial institutions to deliver real results through automation, compliance, and customer experience improvements.

Our core values guide everything we do:

Dedication – Partnering with our clients towards success
Integrity – In all we do
Excellence – Relentless pursuit
Confidence – Yet humble in continual learning
The Lean Family – Genuine commitment to one another

a group of people holding hands together

Why it matters

Disputed payments are a growing challenge across the financial industry. Banks and financial institutions are under pressure to do more, faster, and with greater accuracy.

This is due to:

Rising fraud
Tighter regulations and consumer protections
Higher transaction volumes and shrinking margins

That is where Lean Industries comes in.

a lock with a glowing blue and red light

What we deliver

Our AdjustmentHub and NetworkHub platforms are trusted by leading financial institutions across the U.S., Europe, South America and New Zealand.

We provide:

End-to-end dispute workflows across:
- Debit, credit, and prepaid cards.
- ACH, billpay, wire, ATM, and check transactions.
Deep integration with enterprise systems, payments networks, and third-party processors.
A fully automated and user friendly backoffice environment.
Lower operational costs and improved customer satisfaction.

a person holding a credit card and a phone

Certifications

Lean Is Certified SOC 2 Type 1

a person touching a laptop with check marks

More than a software.
A true Partnership.

Our team includes experienced payment professionals and former dispute operations leaders. From implementation and training to ongoing support and customization, we work closely with you at every step.